This website is owned and operated by Banarasi Silk Saree, hereinafter referred to as “we”, “us”, or “our”.
By using the services provided on our website, you are deemed to have accepted the terms and conditions listed below, as may be revised from time to time. These terms are valid for an indefinite period, and you agree to be bound by them as long as you access or use this website.
We reserve the right to change these terms and conditions at any time without prior notice. It is your responsibility to review them periodically.
All rights, including copyright, on this website are owned by Banarasi Silk Saree. Any use of this website or its contents, including copying, storing, or reproducing in whole or in part without our written permission, is strictly prohibited.
If you have any queries, complaints, or suggestions regarding these terms or our website, please contact us via email or phone as mentioned on the website during working hours.
All goods are fully insured by Banarasi Silk Saree until they reach you, ensuring a safe and secure shopping experience.
Users below 18 years of age are not permitted to use or purchase from this website.
Persons incompetent to contract under the Indian Contract Act, 1872 are not eligible to use this website.
Users accessing the website from outside India are responsible for compliance with local laws.
In case of state-specific legal or taxation restrictions, we reserve the right to accept or reject such orders.
Payments for orders shipped within India are accepted in INR only.
Prices are subject to change without prior notice.
We respect your privacy and assure complete confidentiality of your personal information. Your data will not be shared with any third party except as required for order fulfillment or by law.
We reserve the right to refuse or cancel any order at our discretion due to stock limitations, pricing errors, fraud prevention checks, or any other valid reason. Customers will be notified in case of cancellation or if additional information is required.
Orders can only be canceled before dispatch.
Cancellation requests must be submitted via email or customer support.
Refunds will be initiated to the original payment method and may take up to 7 business days, depending on bank policies.
If an amount is deducted due to a failed transaction, please contact your bank and share the confirmation with us. We will process the refund accordingly.
COD charges are non-refundable.
Refunds for COD orders will be issued as store credit, which can be used for future purchases.